Privacy Policy 2019

Trading Standards South East (TSSE) is registered with the Information Commissioner’s Office (ICO) and is committed to protecting and respecting your privacy.

This page tells you about the TSSE privacy policy and how TSSE shares data provided by individuals.

If you use our website to provide us with your personal information then you will be agreeing for your information to be processed in this way.

What information does TSSE collect?

TSSE will only collect personal information about you through this website if you choose to send it to us by:

  • Sending us a report via the reporting form
  • Making a phone call to the 0300 999 6999 reporting line

We request that the information is anonymous but if you do send any personal information then you consent to the personal information you have supplied us being collected such as your name, contact number, address and email address.

What does TSSE do with your information?

Any information that you choose to provide may be shared with third parties for the purpose of crime detection or prevention.

TSSE uses established procedures for handling and sharing data to keep your personal information safe, we do not sell, trade or rent your personal information to other parties.

Anonymous reports & phone calls via the stop-illegal-tobacco.co.uk website

When you make a report it is passed on to the TSSE Intelligence Unit established in one of our member boroughs. The team will review the reports that come in and send them to the appropriate authority or law enforcement agencies who will have their own data retention policy. TSSE does not retain the data processed.

We will keep records of emails sent to us for up to 12 months from the date of receipt.

Who else may your data be shared with?

  • Any Trading Standards Authority
  • Law enforcement, regulatory and licensing authorities
  • Government organisations including HM Revenue and Customs and DWP
  • International law enforcement agencies and bodies
  • Security companies and the brand protection staff of private companies
  • Ombudsman services
  • Healthcare professionals
  • Other organisations for the prevention of crime

Security

If your personal information is shared with other organisations by TSSE then it will be sent securely with protective markings. It will only be sent to organisations with which TSSE shares agreed protocols for the handling and security of data.

Does TSSE use cookies?

Cookies are pieces of data that are often created when you visit a website and are stored in the cookie directory of your computer either temporarily or permanently. The website uses cookies only to measure how you interact with our site. This does not include any personal information and remains anonymous.

Policy version, queries and complaints

This policy was last revised on the 3rd May 2019.

Any questions regarding this Policy and our privacy practices should be sent using the form below or in writing to Trading Standards South East, Fairmount House, Bull Hill, Leatherhead, Surrey, KT22 7AH.

For more information about your data protection rights and complaints visit the Information Commissioner’s Office website.